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Technical documentation and resources
Miyox-10K User Manual
August 04 , 2026 · pdf · 222.06 KB
FAQ
Quick answers to common technical inquiries
Please first contact the VPP company to make your system exit the VPP, then you can choose another work mode in mySigen app.
To charge from the grid at a low electricity price, please choose one of the following options:
1. Time of use (TOU) mode
Enter 'time-based control' and set charging time based on low rates.
2. AI mode
Due to the flexible electricity prices in your region, you can activate AI mode to allow the system to learn system performance, and then the system can charge
When the customs duty is low.
Warranty & After-sales Service
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Warranty Registration
Register your product to activate the 10-year warranty. Simply enter your serial number and installation details to get started.
Technical Support
24/7 technical support via phone, email, and live chat. Our engineers are ready to assist with any technical questions or issues.
RMA Request
Submit a Return Merchandise Authorization for warranty claims. Our team will process your request within 48 hours.
Service Network
Find authorized service centers worldwide. Our certified partners provide local installation and maintenance support.
Still Need Help?
Our dedicated support team is available 24/7 to assist you with any questions about installation, configuration, or after-sales service.